Returns & Exchanges

Return Policy

We want you to love your purchase!

Unopened and unused items may be returned for a refund within 30 days of delivery.
Returns must arrive at our warehouse by the 30th day to be eligible.

As a small, family-owned business, we work hard to keep our prices as low as possible, meaning our products are already heavily discounted from standard retail prices. Because we operate on these incredibly close margins—and unlike large corporate retailers—we simply cannot absorb the cost of products that have been opened and cannot be resold.

To ensure you love your purchase, we recommend selecting shades or formulas you already know and love as a fit for your skin type. We greatly appreciate your understanding and support of our small business.

Return Requirements

Items must be in original condition to receive a refund.
Handbags must be unused with original tags attached.

Handbag Warranty

If you receive a defective handbag, please notify us within 7 days of delivery.
Claims reported after 7 days are considered normal wear and tear and are not eligible for return.
Approved warranty claims will be replaced with a new item of equal or lesser value.

Items Damaged in Transit

If your order arrives damaged, please contact us right away.
At our discretion, we may issue a store credit.
If the damaged item is returned, a refund will be issued to the original payment method.

Price Adjustments

If your item goes on sale within 14 days of purchase, you may request a price adjustment for advertised sales.
Permanent price drops are excluded.

Contact customer service and we’ll apply the difference as a store credit for a future purchase.